Tuesday, May 13, 2008

Why I hate chat sessions

I think I have mentioned here before how I detest online chat sessions for support. I always think that it will be the easiest way to get a quick answer and I am almost always wrong. I have no idea how many screens these chat agents have in front of them, but if a 14 year old girl can send 5000 text messages from her cell phone every day, then these agents should be able to handle a few simple questions pronto.

So here's the latest:

Thank you for visiting Register.com's Live Support. How can I help you?
Kaja: how much is a single .com domain cost?
Kaja: how many chat screens do you have open right now?
Kaja: why did I even bother?
Shane P.: Hello Kaja.
Kaja: sheesh - I almost went to work for you guys 8 years ago
Kaja: how much is a single .com domain cost?
Shane P.: The normal price for domain name registration is $ 35.00/year
Shane P.: For how many years do you wish to register this domain name?
Kaja: ok then that's 350% more than godaddy
Kaja: so i guess the answer would be no
Kaja: thanks
Kaja: disconnected
Shane P.: disconnected

So you can now find me at www.KajaguguPoker.com courtesy of Google (Blogger) and GoDaddy.

Suck on that Register.bomb!

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